❓ Frequently Asked Questions
77abs FAQ — All Answers in One Place
From deposits to withdrawals, bonuses to VIP — find answers to any question about 77abs here, explained simply.
Your Questions, Our Answers
Every day, thousands of players at 77abs open accounts, deposit via bKash or Nagad, and request withdrawals. New or experienced — everyone has questions. On this page, we have provided detailed answers to the most frequently asked questions about withdrawals, accounts, VIP benefits, the welcome bonus, and deposits. If you can't find what you need, contact our 24/7 live chat support.
Detailed FAQ
Withdrawal Questions
Yes, the withdrawal service at 77abs is available 24 hours a day, 7 days a week. Whether it's late at night or a weekend — you can request a withdrawal at any time. This applies to all methods — bKash, Nagad, and Rocket. So there's no need to wait for a specific time.
Withdrawal requests initially stay in "Pending" status and are processed after our team verifies them. Usually the money reaches your account within 15 minutes to 2 hours. If it takes more than 2 hours, contact us via live chat — provide the transaction ID or details and we will resolve it quickly.
The standard processing time for withdrawals at 77abs is 15 minutes to 2 hours. bKash and Nagad are generally the fastest. Bank transfers may take slightly longer. Having your account verification completed makes the process smoother.
The minimum withdrawal amount at 77abs is ৳800. This applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawal requests below ৳800 will not be accepted; in that case, accumulate enough balance before withdrawing.
You can use bKash, Nagad, Rocket, Upay, and bank transfer to withdraw money from 77abs. For bank transfers, funds can be sent to any major Bangladeshi bank including Dutch-Bangla Bank, BRAC Bank, or Islami Bank. The withdrawal method must match the deposit method.
Account Questions
Opening an account at 77abs is straightforward. Go to the site and fill out the registration form — provide your name, phone number, password, and required details. Only those aged 21 or above can open an account. Once registration is complete, you can make a deposit and start playing.
If you forget your password, click the "Forgot Password?" option on the login page and enter your registered phone number or email. After verification, you will have the option to set a new password. If you have trouble resetting it yourself, contact us directly via live chat — our support team will help.
No, only one account per player is allowed at 77abs. Creating multiple accounts using the same device, phone number, or payment method may result in those accounts being suspended and any bonuses being cancelled. Following this policy is mandatory to ensure fair play.
Some details such as email or phone number can be updated by yourself from the profile settings. However, changing your name or date of birth may require identity verification. For such changes, email [email protected] or let us know via live chat.
VIP Benefits
There are three VIP levels at 77abs: Bronze, Silver, and Gold. The weekly cashback benefit differs at each level — up to 0.4% at Bronze, up to 0.8% at Silver, and up to 1.2% weekly cashback at Gold. Additional perks also increase as you move to higher levels.
In addition to cashback, members at higher VIP levels may receive priority support, special promotional offers, and exclusive access to select games. Gold members also receive assistance from a dedicated account manager. You can find out more about the benefits via live chat.
Each week, a portion of your bets is added to your account as cashback. The rate varies by level — up to 0.4% at Bronze, 0.8% at Silver, 1.2% at Gold. Cashback is credited directly to your balance and is added at the start of the following week. Specific terms and conditions apply — contact support for details.
You can advance to a higher level through regular gaming activity and active participation on the platform. The more you play, the greater the chance of levelling up faster. Specific activity is evaluated for moving from Bronze to Silver and from Silver to Gold. Your current level and progress can be seen on the account dashboard.
Welcome Bonus
The wagering requirement for the 77abs welcome bonus is 25x. Importantly, this applies only to the bonus amount — not the combined total of the deposit and bonus. For example, if you receive a ৳1,000 bonus, you must wager ৳1,000 × 25 = ৳25,000 before winnings from the bonus can be withdrawn.
Yes, you can request to cancel a bonus at any time through the account settings or via live chat. However, cancelling the bonus will also cancel any winnings earned from that bonus. It is advisable to read the terms and conditions carefully before accepting a bonus.
No, the welcome bonus is given only once per player. It applies to the first deposit only. If someone attempts to claim the bonus multiple times by opening several accounts from the same person or device, both accounts may be closed.
Bonus wagering is counted on most slots and live casino games at 77abs. However, some games may have a different contribution rate or may not count at all. After claiming a bonus, check the game lobby or the promo terms and conditions to see which games are eligible, or ask via live chat.
After registering at 77abs, the welcome bonus is automatically added to your account when you make your first deposit. The bonus is a 100% first deposit bonus, up to a maximum of ৳20,000. For example, if you deposit ৳1,000, you will receive a ৳1,000 bonus — making your total balance ৳2,000. Even if you deposit more than ৳20,000, the bonus will not exceed ৳20,000.
Deposits
The minimum deposit amount at 77abs is ৳500. This applies to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer all have the same limit. So there is no barrier to starting with a small budget.
In most cases, the balance is added to your account within a few minutes of making a deposit. If it takes more than 10-15 minutes, contact us via live chat with a screenshot or reference number of your transaction. The support team will verify and resolve the issue quickly.
Log in to 77abs, go to the cashier or deposit page, and select bKash. Enter the desired amount and send money via bKash "Send Money" or "Payment" to the number displayed. Once the transaction is complete, enter the bKash reference number in the deposit form and submit. The minimum deposit is ৳500.
77abs does not charge any additional fee on deposits. However, your chosen payment method — such as bKash or Nagad — may apply its own transaction charges, which depend on that provider's policy. Check the charges in your mobile banking app before making a deposit.
Yes, you can also deposit money at 77abs via Nagad, Rocket, and Upay. Bank transfer is also accepted for deposits. The minimum deposit is ৳500 for each method. All options are listed on the cashier page — choose whichever is most convenient for you.
Didn't find the answer to your question here?
Our support team is available in Bengali and English 24 hours a day, 7 days a week. Get instant help via live chat or send us a detailed message by email.
Log in to 77abs