Your Privacy Is Our Responsibility
At 77abs, your personal information is kept under strict protection. This policy ensures complete transparency about how we collect, use, and protect your data when you use our platform.
Introduction & General Policy
Why 77abs has established this policy and who it applies to.
Purpose of the Policy
77abs ("we", "our", or "the platform") is committed to creating a safe and reliable online gaming environment for users in Bangladesh. The purpose of this privacy policy is to fully inform you about the information collected about you while using our platform — how it is processed, stored, and kept secure.
By visiting or registering on our website 77abs.lat, you agree to the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services.
Scope of Application
This privacy policy applies to all of the following:
- All active and inactive account holders registered on the 77abs platform.
- Anyone who visits our website, even without registering.
- Any person who contacts our customer service or support team.
- Users who conduct transactions using payment methods available in Bangladesh.
What Information We Collect
We collect only the information necessary to provide you with our services.
Identity Information
For account registration and identity verification, we may collect the following information:
- Full name and date of birth (for age verification — services are provided only to users aged 21 and above).
- Email address and mobile number.
- National ID or passport details (for verification of large transactions).
- Residential address.
Financial & Payment Information
We need certain financial information to process deposits and withdrawals. We currently support payment methods available in Bangladesh — bKash, Nagad, Rocket, Upay, and bank transfer.
We collect:
- Mobile banking numbers (bKash, Nagad, Rocket, Upay).
- Bank account number and bank name (for bank transfers).
- Transaction history and amounts.
Important: We never store full bank card numbers or PINs. Payment processing is always completed through encrypted channels.
Technical & Usage Information
Some technical information is automatically collected during each session on our platform:
- IP address and device type.
- Browser type and version.
- Operating system.
- Pages visited, session duration, and click history.
- Cookies and local storage data.
- Referrer URL (where you came from).
Information Provided Through Contact
When you contact us via our 24/7 live chat or email ([email protected]), we store the messages, complaints, or requests you send. This information is used to improve service quality and resolve disputes.
How Your Information Is Used
Collected information is used only for specific and legitimate purposes.
Service Operations
- Account creation and verification.
- Processing deposits and withdrawals.
- Distributing bonuses and rewards.
- Storing and displaying gaming history.
Security & Fraud Prevention
- Detecting multiple accounts.
- Monitoring suspicious transactions.
- Preventing unauthorized access.
- Anti-money laundering verification.
Customer Support
- Resolving your issues and complaints.
- Assisting with account recovery.
- Settling transaction-related disputes.
- Evaluating and improving service quality.
Platform Development
- Analyzing user experience.
- Planning new features.
- Improving site performance and speed.
- Sending relevant promotional information (subject to consent).
Cookies & Tracking Technologies
How our platform uses cookies and how you can control them.
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser. 77abs uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions and ensuring account security.
- Functional cookies: Remembering your preferences (language, display settings, etc.).
- Analytics cookies: Understanding user behavior and helping improve the site.
- Security cookies: Detecting and preventing fraud.
Cookie Controls
You can control or delete cookies through your browser settings. However, please note that disabling essential cookies may disrupt some important site functions, such as staying logged in or completing transactions.
Information Sharing with Third Parties
When and with whom we may share your information.
Service Provider Partners
To operate our services, we work with certain trusted third-party partners. Information is shared with them only for specific service-related purposes:
- Payment processing organizations (bKash, Nagad, Rocket, Upay, and banks).
- Identity verification service providers.
- Technology and hosting service providers.
- Game software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.).
Each partner is contractually obligated to comply with our privacy standards and to use the information received only for the designated purpose.
Legal Obligations
We may be required to disclose your information in the following circumstances:
- To comply with a court order or legal directive.
- To respond to a lawful request from a government authority or regulatory body.
- To cooperate with anti-money laundering investigations.
- To investigate serious fraud or criminal activity.
What We Never Do
- We do not sell your information to third-party advertisers.
- We do not share information for marketing purposes without your consent.
- We do not share your financial information with unnecessary third parties.
- We do not use information for irrelevant or unauthorized purposes.
Data Security Measures
We use industry-standard security technologies to keep your information safe.
SSL Encryption
Our website and all transactions are secured by TLS/SSL encryption. The padlock icon in your browser confirms that the connection is secure.
Data Encryption
All sensitive information stored with us is protected using industry-standard encryption technology. Passwords are stored in encrypted hash form.
Round-the-Clock Monitoring
Our security team monitors the system 24 hours a day. Automated protection measures activate the moment suspicious activity is detected.
Access Control
Only authorized staff can access your information. Every access is recorded and regularly audited.
Regular Backups
Regular secure backups of all data are taken, so that your account information remains safe even in the event of a technical failure.
Security Audits
Our systems undergo regular security testing. Any vulnerabilities identified are resolved immediately.
Your Rights & Controls
You have certain important rights over your personal information.
Right to View Information
You may request a copy of the personal information we hold about you at any time. We will provide it within a reasonable time after verification.
Right to Correct Information
If any information in your account is incorrect or outdated, you may request a correction. Update it directly from your account settings or contact our support team.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, please note:
- Due to legal obligations, some information must be retained for a specified period.
- Complete data deletion is not possible while an active account exists.
- A request to delete data can be made along with a request to close the account.
Right to Object to Processing
You can withdraw your consent to receive marketing messages and object to the processing of optional information. To exercise this right, please contact our support team.
Right to Data Portability
You can request your account-related information in a structured digital format. This request can be made through the support team.
Data Retention Period
How long we keep your data and what policies we follow.
General Retention Policy
77abs retains data according to the following policies:
- Active accounts: All data is retained for as long as the account remains active.
- Financial transaction records: Retained for the period required by legal obligations.
- Communication records: Retained for as long as necessary to resolve customer service disputes.
- Closed accounts: Certain data is retained even after account closure to meet legal obligations.
Data Destruction
Once the retention period ends or legal requirements are fulfilled, we destroy your data securely and irreversibly. Secure deletion technology is used for digital data.
Protection of Minors
77abs is for adults only — our position on this is very clear.
21+ Age Policy
77abs is a platform exclusively for individuals aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21. If we become aware that a minor is using our platform, we will immediately close their account and delete all collected data.
If a parent or guardian suspects that their minor child is using our platform, please notify us immediately at [email protected] or via live chat.
Policy Changes and Updates
How we notify you about policy changes.
Change Notifications
If any significant changes are made to this privacy policy, we will inform you in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed on the platform.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the platform after changes have been made will indicate that you have accepted the updated policy. For significant changes, we will seek your explicit consent.
Previous Versions
If you need a previous version of this policy, please contact our support team. We will make reasonable efforts to provide previous versions where technically possible.
Privacy Contact
Let us know if you have any questions or concerns regarding the privacy policy.
Privacy Requests
If you have any questions about this privacy policy, wish to object to the processing of your data, or want to exercise your rights, please contact us in the following ways:
- Email: [email protected]
- Live Chat: 24/7 support is available.
- Language: Support is available in Bengali and English.
Our privacy team will process your request promptly and with care. We treat the protection of your data as our top priority.
Enjoy gaming safely with us
Your data is fully protected at 77abs. We provide our services in compliance with SSL encryption and a strict privacy policy.
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